Frequently Asked Questions About Our Massage Therapy Services
How Do I Pay For My Massage?
Our payment options are quite flexible.
When you book online, you can choose to pay via credit card, or you can pay with cash or Visa/MasterCard at the time of your appointment.
The Lakes Massage Gift Cards are also available for purchase online, so if you're lucky enough to have received one, you can use this when booking your Massage!
Please note, we do not keep a cash float at our clinic, so please have the correct amount when paying cash.
When you book online, you can choose to pay via credit card, or you can pay with cash or Visa/MasterCard at the time of your appointment.
The Lakes Massage Gift Cards are also available for purchase online, so if you're lucky enough to have received one, you can use this when booking your Massage!
Please note, we do not keep a cash float at our clinic, so please have the correct amount when paying cash.
How Long Will My Massage Go For?
All our Massage appointments are for 60 minutes.
Depending on the Massage type, the "touch time" will vary.
You may need to complete some paperwork before your Massage, and some consultation & assessment may take place. There will also be some preparation time for you to de-robe & then get dressed when finished. If you have not pre-paid when booking, payment will also need to be completed during the 60 minutes.
Please note, we book appointments back to back & do not have a receptionist, so arriving 10 minutes early to complete paperwork & pre-paying when you book online will maximise your touch time.
Depending on the Massage type, the "touch time" will vary.
You may need to complete some paperwork before your Massage, and some consultation & assessment may take place. There will also be some preparation time for you to de-robe & then get dressed when finished. If you have not pre-paid when booking, payment will also need to be completed during the 60 minutes.
Please note, we book appointments back to back & do not have a receptionist, so arriving 10 minutes early to complete paperwork & pre-paying when you book online will maximise your touch time.
How Much Does A Massage Cost?
All Massages completed in the Springfield Orion clinic are $80.00 for the one hour appointment.
Onsite Corporate Massages are treated differently, you can find more information on this here.
Onsite Corporate Massages are treated differently, you can find more information on this here.
Can I Claim With My Private Health Fund?
This depends on the Massage type that you book.
Both Remedial Massage and Sports/Deep Tissue Massage can be claimed, all other Massages are not claimable.
Both Remedial Massage and Sports/Deep Tissue Massage can be claimed, all other Massages are not claimable.
Our Remedial Massages at our Springfield Orion clinic are $80 for one hour.
Yes, remedial massage is a claimable treatment. We will issue you a receipt, sent to your email as a PDF. You can then request a rebate from your health fund.
Do You Have HiCaps?
No we don’t have a Hicaps machine, therefore you will need to pay the full fee upfront and claim back through your health fund.
